Processing Policy & Shipping Policy

Our Order Processing times

Please note that our current processing times are between 3 – 4 weeks. Please note that we are unable to process any orders between the 28th July to the 16th August.

After receiving your payment and details for your personalised item we will work on your order as soon as possible.

We can usually provide a proof image of your design(s) after 7 working days, however please take note of our current processing times in the event of busier periods.

When you have confirmed you are happy with the print we will send your item for printing.

 

Shipping times

Standard shipping – Estimated shipping times

United Kingdom: 2-6 business days
North America: 1-3 weeks
Europe: 1-4 weeks
Australia, New Zealand and Oceania: 1-3 weeks
Asia Pacific: 1-4 weeks
Latin America and the Caribbean: 1-4 weeks
North Africa and the Middle East: 1-8 weeks

Tracked courier shipping  – Estimated shipping times

United Kingdom: 1-3 business days
North America: 5-10 business days
Europe: 3-5 business days
Australia, New Zealand and Oceania: 5-10 business days
Asia Pacific: 5-10 business days
Latin America and the Caribbean: 5-10 business days
North Africa and the Middle East: 5-10 business days


Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We cannot be held responsible for delays due to customs.